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Jackpot Maxi
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ЧАВО в казино Bitcoinplay.io

We're answering your questions!

1) In what currency can I play in the Bitcoinplay casino?

Deposits, game and money withdrawal are all in Bitcoin. Bitcoin is a digital currency generated and valid on the Internet.


2) How can I deposit and get my winnings?

To transfer money to an account and to withdraw the money use your bitcoin wallet. You can deposit and withdraw the winnings on the “Cashier” page of our web-site.


3) What does Balance “In games” mean?

The money is currently in your slot. To withdraw the money from the game to your main gaming account you should choose “My games” in the menu. On the opened page you’ll see a table “Saved games” and in that table there’ll be the game that has your money. You can either continue or exit the game. If you end the game, the money is transferred to your main account.


4) How are deposit bonuses activated?

The deposit bonus is activated on the Bonuses page of our web-site right after deposit. The amount of the bonus available is displayed in the Bonus column. After you put the money in the game and bet for the first time, the amount of the bonus is set to zero.


5) Can I play in the casino for free?

The casino gives everyone a chance to play for free to try the games. You don't have to register to play for free, you only need to press the button “For free” on any videoslot.


6) What information do I have to give to get the winnings?

The casino guarantees its players complete anonymity and confidentiality. To withdraw the money you only have to give the number of your bitcoin wallet, to which you want to withdraw.


7) How long do I have to wait to receive the winnings?

Money withdrawal is in bitcoins, which means that the transactions are almost instant.


8) Is there a player support service in the Bitcoinplay casino?

Certainly you can ask our staff anything you want to know about the web-site’s work in the support chat around the clock.


9) I have made a payment but my casino account hasn't been topped up. What should I do?

If your transaction failed and the money is not on your Bitcoinplay account, please contact the casino’s support, confirm your payment and the experts will solve the problem. Your payment will be found and your casino account will be topped up.


10) Where is the Bitcoinplay casino registered?

The registration address of the Bitcoinplay casino: 138 Kaya Alonso de Ojeda, UTS Building, Curaçao. All documents required for the provision of services in the field of gambling are available.